The Beat Return Policy
What can I return? Any new drums, cymbals, & apparel as long as they are untouched within 30 Days from purchase date for a full refund minus outbound shipping cost. You are responsible for the cost of shipping it back to us, and are liable for any damage caused along the way.
What is not returnable? Drumheads, drumsticks, mallets, microphones, headphones, & earplugs.
New items that have been played: You can return played items within 7 days for store credit, less the cost of the outbound shipping, + a 5% restocking fee (cymbals need to be polished, heads changed).
Vintage/Used items: Varies by item, and returns on all vintage items will be evaluated on a case by case basis. You have 3 days from the time you receive a vintage item to return it for a for store credit only.
Processing Time: Returns will be processed within 7 days. The time it will take for your bank of credit card to refund your account typically takes between 2-7 days.